Privacy Policy – Zenkai
Last Updated: October 2025
1. Introduction
Zenkai Reflexology & Japanase Head SPA (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website nagoyaspa.com, book our services, or contact us through WhatsApp, phone, or email.
By using our services, you agree to the terms outlined in this Privacy Policy.
2. Information We Collect
We may collect the following types of personal information:
- Full name, phone number, and email address
- Booking details (service type, date, time, location)
- Payment details (bank transfer, QRIS, etc.)
- Feedback, reviews, or inquiries
- Device and usage information (IP address, browser type, and cookies)
3. How We Use Your Information
We use your personal data to:
- Process and confirm bookings
- Communicate with you via WhatsApp, phone, or email
- Improve our services and website experience
- Send updates, special offers, or promotions (only with your consent)
- Ensure safe and reliable service transactions
We will never sell or misuse your personal data.
4. Data Protection
We apply appropriate security measures to protect your personal data against loss, misuse, or unauthorized access.
Only authorized staff members have access to your data, and solely for business-related purposes.
5. Sharing Your Information
We do not share your personal data with third parties, except:
- With therapists or staff assigned to your booking
- When required by law or government regulations
6. Your Rights
You have the right to:
- Access, correct, or delete your personal information
- Withdraw consent for marketing communications
- Request details about how your data is used
- You can exercise these rights by contacting us at info@zenkai.com.
7. Cookies
Our website may use cookies to enhance user experience, analyze site performance, and support our marketing efforts.
You can choose to disable cookies in your browser settings.
8. Updates to This Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.
Updates will be posted on this page with a new “Last Updated” date.
9. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us:
Ruko Citragarden Bintaro blok CC1/12 Jl Boulevard CitraGarden Bintaro, Serua Indah, Ciputat, Tangerang Selatan
Copyright @2026 Zenkai Spa & Wellnes All Rights reserved